Is my ID / Passport required at check in?

We do require presentation of a valid government-issued identification at the time of check-in.

What are the hours of the restaurant?

Timings: 10:00 am till 11:00 pm.

Are Pets allowed?

This is a pet friendly resort.

I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this?

You must go through the booking agent/website that you went through in order to change your reservation.

How do I compliment a hotel?

You may request for a feedback form available the front desk and share your reviews with us, the same will be forwarded to our senior management, or you may please share your reviews on Trip Advisor which is a most reliable portal.

How do I modify my reservation dates?

We have a policy for same, you may write or call our sales department at least 15 days prior.

How to make a hotel room reservation?

We have a policy of receiving advance of 50% in our Authorized Bank through Cash/ Cheque/ NEFT for booking confirmation, balance payment can be paid directly at the hotel at the time of checking in.

Are beverages included in the price of half board?

Beverages are not included in the price of half board.

Do you charge for cancellations?

The cancellation policy of each hotel varies according to the property and the time of year. In the high season, we apply a stricter policy than during the low season. Full details will be advised to you at the time of booking

Is it possible to arrange day-trips or hire a tour guide?

Yes. Please visit our Guest Relations desk.

Why do the costs vary from day to day?

For one reason they may vary because of fair dates or other high season dates. Other reasons could be that the prices have increased since your last visit on our website. Generally rates will increase, the longer you wait with your booking.

Payment Terms and Conditions?

Cancellations made 15 days prior to check-in date will be given a 50% refund. Cancellations made 5 days prior to check-in date will be non-refundable.

Age limit for Children?

Children under 15 years of age must be accompanied by an adult.

Check-in/Check-out

Check in is 12:00 pm and check out is 10:00 am.

Rooms

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Enquire Now !

Relax County Road, Village Mal, Post Vihigaon,
Kasara Igatpuri Road, Tal. Shahapur, Dist.
Thane 421 602.

Reservations :+91 7507 778 156

Corporate Clients